Kennewick · Pasco · Richland

Built for Tri-Cities summers and Tri-Cities winters.

Crestview heats, cools and ventilates offices, clinics, shops and agricultural buildings across the Tri-Cities — and the houses of the people who work in them. Rooftop units, heat pumps, furnaces, and the dual-fuel systems that pair them.

Rooftop units on a low commercial building under a hard summer sky, brown hills on the horizon
Two climates, one year

The same equipment has to handle both.

The Tri-Cities ask more of a heating and cooling system than most of Washington. Here's what each season does to it.

Summer

Long runs of 100°F days, dry wind and dust.

  • Outdoor coils clog with dust and debris and stop rejecting heat.
  • Condensers and rooftop units run for hours without a break.
  • Undersized or tired systems fall behind in the late afternoon.

Winter

Freezing nights, weeks of inversion fog, and the occasional hard cold snap.

  • Heat pumps defrost more often and deliver less as it gets colder.
  • Backup heat — a furnace or electric strips — does more of the work.
  • Condensate lines on high-efficiency furnaces can freeze if run outside.
The balance point

Where a heat pump stops keeping up.

Every heat pump has an outdoor temperature below which it can't match the heat a building loses. Knowing where yours is decides how the backup heat should be set up.

Balance-point chart Two lines against outdoor temperature, from colder on the left to warmer on the right. The heat the building loses falls as it gets warmer. The heat the heat pump delivers rises as it gets warmer. They cross at the balance point. To the left of it, the gap between the two lines is covered by backup heat. The chart is illustrative and has no numbers. Balance point Heat the building loses Heat the heat pump delivers Backup heat COLDER OUTSIDE WARMER OUTSIDE HEAT
  • Heat the building loses

    Rises as it gets colder. Insulation, windows and air leaks decide how steep it is.

  • Heat the heat pump delivers

    Falls as it gets colder — the outdoor air has less heat to give.

  • The balance point

    Where the two cross. Above it, the heat pump manages alone.

  • The gap

    Below the balance point, backup heat — a gas furnace in a dual-fuel system, or electric strips — makes up the difference.

An illustration, not a measurement: the chart has no numbers because every building's lines are different. We work out where yours sit. Heat pump + furnace, explained.

Businesses — most of our work

The buildings we work in.

  1. Offices & medical

    Rooftop units and split systems in offices and clinics across Kennewick, Richland and Pasco — scheduled around appointments.

  2. Retail & restaurants

    Strip centres and pad sites along Columbia Center Boulevard and Road 68, with work before opening or after close.

  3. Agricultural buildings

    Comfort heating, cooling and ventilation in offices, shops and packing areas. Process refrigeration and cold storage are specialist work, and not ours.

  4. Warehouses & shops

    Office units, unit heaters in the bay, and exhaust fans.

  5. New construction & tenant improvements

    HVAC for new buildings and fit-outs: equipment, ductwork and start-up, coordinated with the rest of the build.

Rooftop units on a commercial roof in grey winter inversion fog, frost on the roof membrane
A January morning under the inversion — the same roof as July.
A heat pump outdoor unit on a raised pad beside a single-storey house with a dry, landscaped yard
A heat pump raised above winter snow and summer dust.
Homes

And the houses, too.

Commercial work leads, but we repair, replace and maintain heat pumps, gas furnaces, air conditioners and dual-fuel systems in houses across Kennewick, Pasco, Richland and West Richland.

  • Heat pumps set up with the right backup and switchover.
  • Coils cleaned before the summer, furnaces checked before the winter.
  • Written prices before any billable work.

Home services

How a job runs

Four steps, building or house.

  1. Call

    What's happening, which unit, and how we get to it.

  2. Measure

    Pressures, temperatures, airflow and electrical — written down.

  3. Price

    In writing, before anything billable.

  4. Fix & record

    Tested, and noted for next time.

No prices, savings figures or rebate amounts here

What a system costs, what it saves and what rebates apply all depend on the building and change over time. Local utilities — Benton PUD, Franklin PUD, Richland Energy Services and Cascade Natural Gas — publish their own programmes; we'll point you to them rather than quote figures that may be out of date.

Where we work

Across the Tri-Cities.

The office is on South Union Place in Kennewick.

  • Kennewick
  • Pasco
  • Richland
  • West Richland
  • Finley
  • Burbank
  • Benton City
  • Prosser

Office

2601 S Union Pl, Kennewick, WA 99338
Mon–Fri 7am–5pm
(509) 223-9275

Questions

Asked across the Tri-Cities.

Can a heat pump heat a house through a Tri-Cities winter?

For much of the winter, yes. As it gets colder a heat pump delivers less heat while the house needs more. Below a certain outdoor temperature, the balance point, it needs help from backup heat. Pairing it with a gas furnace, a dual-fuel system, is a common way to cover the coldest days.

What is a balance point?

The outdoor temperature at which a heat pump's output just matches the heat the building loses. Above it, the heat pump can do the job alone. Below it, backup heat has to make up the difference. It is different for every building and every system.

Why do our rooftop units struggle in July?

Long runs of very hot days, dry wind and dust are hard on outdoor coils. A coil caked with dust cannot reject heat, so the unit runs longer and delivers less. Cleaning coils before summer and checking them during it makes a large difference.

Do you work on agricultural and food-processing buildings?

We work on the comfort heating, cooling and ventilation in them: offices, break rooms, shops and packing areas. Process refrigeration and cold storage are specialised work, and we will tell you plainly that they are not ours.

Do you work on homes as well?

Yes. Commercial work leads, but we repair, replace and maintain heat pumps, furnaces and air conditioners in houses across Kennewick, Pasco, Richland and West Richland.

Ready for July. Ready for January.

Buildings and homes across the Tri-Cities — one number.

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